Passmere is a private company, not a government agency. This guide is free information, not legal advice. Each fact links to the official source and shows the date we checked it.

Passport

Lost or stolen U.S. passport: report it and replace it

Q: I lost my passport abroad. What do I do?

The steps on this page are for the United States. (under review — check the official source)

Q: Will Passmere ask for my Social Security number?

No. (under review — check the official source) Passmere never asks for it: you write it on the form yourself.

How to report a lost or stolen passport, why you replace it in person with Form DS-11, what to bring and what the government charges, with official sources.

Updated October 2, 20265 min read

Report it first

under review — see the official source ³

You have three ways to report it:

Online, on the official State Department website.
By mail with Form DS-64, if you are only reporting it for now. Include a copy of the front and back of your photo ID.
With your new application, if you are applying for a new passport now: you report it together with Form DS-11 at the acceptance facility.

Form DS-64 goes to this address (for the report only, not for applications):

under review — see the official source ⁴

Reporting cancels the passport, but it does not replace it. To travel, you need a new one.

Why you apply in person

under review — see the official source ⁵

A lost or stolen passport is on that list, even if you could renew by mail before. Acceptance facilities are often post offices, libraries or local government offices. Find one near you with the official search: under review — see the official source ⁶.

What to bring

under review — see the official source ⁷

under review — see the official source ⁸ under review — see the official source ⁹

Not sure about the photo? Read Passport photo requirements.

Step by step

Report the passport as lost or stolen: online, by mail with Form DS-64, or at your appointment together with Form DS-11.
If it was stolen and you filed a police report, keep a copy for your application.
Fill in Form DS-11 on a computer and print it single-sided. Do not sign it yet.
Write down, as clearly as you can, where and when you lost the passport or when it was stolen.
Gather your original proof of U.S. citizenship, your photo ID, the photocopies and one passport photo.
Find an acceptance facility near you and check how it receives applicants.
Go in person, sign Form DS-11 when the agent asks you to, and pay the application fee and the acceptance fee separately.
Watch your email for status updates and keep your receipt.

Checklist

What to bring to the acceptance facility

Form DS-11, printed single-sided and not signed
Where and when the passport was lost or stolen, written down
A copy of the police report, if you filed one
Original proof of U.S. citizenship and a photocopy
Photo ID and a front-and-back photocopy
One passport photo, not stapled
Check or money order for the application fee, payable to "U.S. Department of State"
Separate payment for the acceptance fee
Form DS-64, if you are reporting the loss at the same time

Do and don't

Do

Report a valid passport as soon as you notice it is missing.
Keep proof of your report and a copy of any police report.
Keep copies of everything you hand in.

Don't

Don't travel with a passport you reported, even if it turns up later.
Don't report a passport that had already expired.
Don't try to replace a lost or stolen passport with a mail renewal (Form DS-82).
Don't sign Form DS-11 before the acceptance agent asks you to.

Fees

These are government fees. They are paid to the U.S. Department of State and to the acceptance facility, not to Passmere.

What	Paid to	Fee
Adult passport book	U.S. Department of State	under review — see the official source ¹
Adult passport card	U.S. Department of State	under review — see the official source ¹⁰
Adult book and card	U.S. Department of State	under review — see the official source ¹¹
Acceptance fee (every Form DS-11)	Acceptance facility	under review — see the official source ²
Expedited service (optional)	U.S. Department of State	under review — see the official source ¹²
Faster return delivery (optional, book only)	U.S. Department of State	under review — see the official source ¹³
Larger book with more visa pages	U.S. Department of State	under review — see the official source ¹⁴

under review — see the official source ¹⁵ under review — see the official source ¹⁶

All government fees, including those for children, are in Passport fees.

How long it takes

Routine processing: under review — see the official source ¹⁷.
Expedited processing: under review — see the official source ¹⁸.
Mailing can add up to under review — see the official source ¹⁹ each way.
Your proof of citizenship comes back up to under review — see the official source ²⁰ after the new passport.

under review — see the official source ²¹

To learn how to ask for that appointment, read Urgent travel: getting a passport fast.

Frequently asked questions

I found my passport after I reported it. Can I use it?

No. Once you report a passport lost or stolen, it is cancelled and cannot be used for travel, even if you find it. Apply for a new one with Form DS-11.

My lost passport had already expired. Do I report it?

No. The State Department asks you not to report an expired passport. To get a new one, you still apply in person with Form DS-11, because your last passport was lost.

Do I need a police report?

Only if you filed one: then include a copy with Form DS-11. Either way, describe where and when the passport was lost or stolen, because missing details can pause your application.

I lost my passport abroad. What do I do?

The steps on this page are for the United States. under review — see the official source ²²

Will Passmere ask for my Social Security number?

No. under review — see the official source ²³ Passmere never asks for it: you write it on the form yourself.

Can Passmere report my passport or hand in my application?

No. You report the loss yourself, and you sign and hand in Form DS-11 in person. Passmere prepares the paperwork from your answers and a person checks every page; you sign it and submit it. To follow your application afterwards, see Track your passport application: under review — see the official source ²⁴.

Sources and verification

Government application fee — adult passport book — U.S. Department of State: Passport Fees. under review — see the official source
Acceptance facility fee (in-person applications) — U.S. Department of State: Passport Fees. under review — see the official source
Reporting a lost or stolen passport — U.S. Department of State: Report Your Passport Lost or Stolen. under review — see the official source
Form DS-64 mailing address (report only) — U.S. Department of State: Form DS-64 — instructions. under review — see the official source
Who must apply in person with Form DS-11 — U.S. Department of State: Apply for Your Adult Passport. under review — see the official source
Official acceptance facility search — USAGov (U.S. General Services Administration): Apply for a new adult passport. under review — see the official source
What to bring for Form DS-11 — U.S. Department of State: Apply for Your Adult Passport. under review — see the official source
Details and police report for a lost or stolen passport — U.S. Department of State: Report Your Passport Lost or Stolen. under review — see the official source
When to sign Form DS-11 — U.S. Department of State: Apply for Your Adult Passport. under review — see the official source
Government application fee — adult passport card — U.S. Department of State: Passport Fees. under review — see the official source
Government application fee — adult book and card — U.S. Department of State: Passport Fees. under review — see the official source
Expedited service fee — U.S. Department of State: Passport Fees. under review — see the official source
1–3 day return delivery fee — U.S. Department of State: Passport Fees. under review — see the official source
Extra cost for the large passport book — U.S. Department of State: Renew Your Passport by Mail. under review — see the official source
How to pay the government fees — U.S. Department of State: Passport Fees. under review — see the official source
Refunds of passport fees — U.S. Department of State: Passport Fees. under review — see the official source
Routine processing time — U.S. Department of State: Get Your Processing Time. under review — see the official source
Expedited processing time — U.S. Department of State: Get Your Processing Time. under review — see the official source
Mailing time each way — U.S. Department of State: Get Your Processing Time. under review — see the official source
Return of your supporting documents — U.S. Department of State: Renew Your Passport by Mail. under review — see the official source
Urgent travel: passport agency appointment — U.S. Department of State: Get Your Passport Fast. under review — see the official source
Applying from outside the U.S. and Canada — U.S. Department of State: Form DS-82 (edition 04-2025) — instructions. under review — see the official source
Social Security number on the form — U.S. Department of State: Form DS-82 (edition 04-2025) — instructions. under review — see the official source
Official application status site — U.S. Department of State: Get Your Processing Time. under review — see the official source